Subjects We offer

We offer a variety of public, hotel based and in-company courses on subjects including the following:

Advanced Collection Skills for Supervisory Staff

County Court Suing & Enforcement

Council, Authority and Government (Debt Recovery by)

Credit Checking

Data Protection Issues, Debt Counselling and Financial Hardship

Education Sector (Debt Recovery by)

Face-to-Face Debt Recovery Skills

Health Sector (Debt Recovery by)

Housing Sector Debt Recovery (current and former tenant arrears)

Late Payment Penalties and Sanctions

Legal Issues affecting Debt Collection

Letter Writing for Collections

Liaison with Sales regarding Debtors

Negotiation Skills

Setting up an in-house Collection ID

Telephone Collection Skills

Tracing elusive, absentee and 'gone away' debtors

'Train the Trainer'

Understanding Insolvency